Refund Policy


Refund Policy

Effective Date: 6/15/22
Business Name: Rylo Tweaks

Thank you for choosing Rylo Tweaks. This Refund Policy explains when refunds may or may not be offered for our PC tweaking, optimization, overclocking, BIOS, network, PC checkup, manual booking, and related services.

By purchasing or booking a service from Rylo Tweaks, you agree to this Refund Policy.

1. All Sales Are Final

Rylo Tweaks does not offer refunds once a service has been purchased, started, or completed, except in the limited situation where Rylo Tweaks is unable to complete the service.

Because our services are digital, customized, and service-based, all sales are considered final.

2. Refunds Are Only Available If We Cannot Complete Your Service

A refund may only be offered if Rylo Tweaks cannot complete the service you purchased.

This may include situations where:

  • Rylo Tweaks is unable to perform the purchased service.
  • The service cannot be completed due to an issue on our side.
  • We determine that we cannot safely or properly complete the service.

If Rylo Tweaks cannot complete your service, we may offer a full or partial refund depending on the situation.

3. No Refunds for Completed or Partially Completed Services

Refunds will not be provided if the service has been completed or partially completed.

This includes situations where:

  • You changed your mind after purchasing.
  • You no longer want the service.
  • You expected a specific FPS boost or performance result.
  • Your PC, hardware, software, internet, or settings limited the results.
  • You failed to follow instructions.
  • You ended the session early.
  • You provided incorrect information.
  • You were unavailable for your booking.
  • You refused to allow the service to continue.
  • Your system already had limited room for improvement.

4. No Guaranteed Results

Rylo Tweaks makes reasonable efforts to improve your PC’s performance, stability, responsiveness, FPS, latency, or overall optimization.

However, results are not guaranteed. Every PC is different, and performance depends on many factors, including hardware, software, internet connection, drivers, operating system, thermals, and user settings.

Not receiving the performance increase you expected does not qualify for a refund.

5. Customer Responsibility

You are responsible for making sure your PC, internet connection, accounts, software, and hardware are ready for the service.

You are also responsible for following instructions given before, during, or after the service.

Rylo Tweaks is not responsible for issues caused by user error, unsupported hardware, corrupted software, unstable systems, outdated drivers, internet problems, third-party programs, or changes made after the service is completed.

6. Liability for Pre-Existing Issues

Rylo Tweaks is not liable for any issues, damages, errors, crashes, performance problems, hardware problems, software problems, driver issues, BIOS issues, internet problems, account issues, file loss, or system instability that existed before the optimization service.

Rylo Tweaks is also not responsible for any issues that occurred within 3 days prior to the optimization service. Customers are responsible for informing Rylo Tweaks of any recent problems, changes, crashes, updates, hardware issues, software issues, or system instability before the service begins.

By purchasing or booking a service, the customer confirms that they understand Rylo Tweaks is not responsible for pre-existing problems or issues that happened before the service was performed.

7. Missed Appointments and No-Shows

If you miss your appointment, do not respond, or are unavailable at the scheduled time, Rylo Tweaks may reschedule at its own discretion.

Missed appointments, no-shows, or failure to communicate do not automatically qualify for a refund.

8. Chargebacks and Payment Disputes

By purchasing from Rylo Tweaks, you agree to contact us first about any issue before opening a chargeback or payment dispute.

Opening a false or unfair dispute after receiving a service may result in denial of future services and may be contested with proof of purchase, communication, and service records.

9. Refund Review Process

Refund requests are reviewed by Rylo Tweaks on a case-by-case basis.

To request a refund review, you must contact Rylo Tweaks through our official support method and provide:

  • Your name or username
  • Proof of purchase
  • Service purchased
  • Reason for the request
  • Any relevant screenshots or details

Rylo Tweaks reserves the right to approve or deny refund requests based on this policy.

10. Changes to This Refund Policy

Rylo Tweaks may update this Refund Policy at any time. Updated versions may be posted on our website or provided to customers.

Continued use of Rylo Tweaks services after updates means you accept the updated Refund Policy.

11. Contact

For refund questions or support, contact Rylo Tweaks through the official website, Discord, email, or other official business contact method provided by Rylo Tweaks.

By purchasing or booking a Rylo Tweaks service, you confirm that you have read, understood, and agreed to this Refund Policy.